1. The contract between us
We (‘The Bridal Market Ltd) must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. All orders are subject to acceptance by us; our acceptance of your order brings into existence a legally binding contract between us.
The Bridal Market Ltd does not accept responsibility for any damage arising from the use of any of our products. Some of our products may contain small parts and are not suitable for young children.
The prices payable for goods that you order are as set out on our website. All prices given are in Pounds Sterling and include UK standard delivery. We accept most major credit and debit cards through our secure payment server. No credit or debit card details are stored on our database.
4. Right for you to cancel your contract
4.1 We do not accept any returns on items outside of the 14 day returns period. If you contact us and return your item within 14 days of purchase (in the same condition in which it left us) then we will issue a full refund. Any refunds requested outside of the 14 day refund timeframe will not be honoured.
4.2 We do not accept returns on any ex sample weddig dresses listed in our £100 and under section at any time.
4.3 Our delicate products are carefully packaged to ensure that no damage will occur during transit. Should you decide to return your item because of a fault to The Bridal Market Ltd, please ensure that it is packaged in the same way as it was sent out to you to avoid damage. We are unable to offer refunds on items that are returned in poor condition
5. Cancellation by us
We reserve the right to cancel the contract between us if:
we have insufficient stock to deliver the goods you have ordered;
we do not deliver to your area; or
one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we cancel your contract, we will notify you by email and will credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.
We will not be obliged to offer any additional compensation for disappointment suffered.
6. Delivery of goods to you
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
7. Refunds and returns for damaged goods
7.1 We want you to be completely happy with your purchase from The Bridal Market Ltd. Refunds will be given for items purchased that are faulty only.
7.2 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact email address a firstname.lastname@example.org. All notices from us to you will be displayed on our website from time to time.
9. Events beyond our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the contract that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Strikes, lock-outs or other industrial action.
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
Impossibility of the use of public or private telecommunications networks.
The acts, decrees, legislation, regulations or restrictions of any government. Our performance under the contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
12. Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
13. Governing law
The contract between us shall be governed by and interpreted in accordance with the law of England and Wales and the courts of England and Wales shall have non-exclusive jurisdiction to resolve any disputes between us.